Frequently Asked Questions About Invoicing
Is your invoice generator really free?
Yes, our invoice generator is completely free to use. There are no hidden fees, no subscriptions, and no limits on how many invoices you can create.
How do I save my invoices?
Since we do not store your data for security reasons, you must save the generated PDF to your computer, cloud storage, or email it to yourself.
Can I add my business logo?
Absolutely. Our tool has an option to upload your logo directly onto the invoice, helping you create a polished, branded document that clients will recognize.
Can I add my digital signature?
Yes, you can easily add a digital signature to your invoices. This adds a professional touch and helps authenticate the document. For best results, we recommend a signature image with a size of 100px by 200px.
I am an international user. How can I ensure my invoice is correctly configured for tax and currency to guarantee quick payment?
Getting paid quickly depends entirely on providing your client with a legally correct invoice. Our platform simplifies this process using specific options available in the invoice creation screen:
Select Tax Details: Within the invoice editor, navigate to the "More Options" or "Tax Details" section. Here, you must confirm your company's official tax ID (like your VAT or GSTIN) and accurately input your client’s tax ID to establish the correct legal tax treatment (e.g., triggering a VAT Reverse Charge for B2B sales).
Select the Currency: Use the Currency dropdown menu on the invoice to select the specific foreign currency (e.g., EUR, USD) agreed upon with your client. The system will automatically convert and display the correct exchange rate, eliminating any confusion about the final amount due.
Ensure Swift Processing: By completing the above steps, you create a fully compliant, error-free document. Once sent, your client receives a clear, legally sound invoice with no ambiguities regarding the amount, currency, or tax liability. This level of clarity significantly reduces the chance of payment queries, internal approval delays, or disputes, allowing your client's accounts team to process and issue the payment much faster.
What is GST?
GST stands for Goods and Services Tax. It is a value-added tax levied on most goods and services in India. Businesses that have a GST registration number (GSTIN) are required to collect and remit this tax to the government.
Is GST mandatory for an invoice?
If your business is registered under GST, then it is mandatory to include the GSTIN and GST details on all tax invoices you issue. If you are not a GST-registered business (e.g., a freelancer or a small business below the GST threshold), then you should not include GST on your invoices. Our application is flexible and works for both types of users.
What is CIN?
CIN stands for Corporate Identification Number. It is a unique 21-digit number assigned by the Ministry of Corporate Affairs (MCA) to companies that are incorporated in India. It serves as a unique identifier for a company.
Is CIN mandatory for an invoice?
CIN is mandatory for all public and private limited companies to display on their invoices and other official documents. It is not required for sole proprietors, partnerships, or other forms of business. If you are a company, including your CIN adds a layer of professionalism and legal compliance to your invoices.
Why is a PAN number required in an invoice?
PAN stands for Permanent Account Number. It is a unique 10-digit alphanumeric identifier issued by the Income Tax Department of India. A PAN number is required on an invoice for certain high-value transactions or if the business is not GST-registered. It is crucial for income tax compliance and helps the government track financial transactions.
Can I use the Invoice application if I don't have GST, CIN, or PAN?
Yes, absolutely! Our invoice application is designed for everyone, including freelancers and small businesses that do not have a GSTIN, CIN, or PAN. You can simply choose not to include these fields in your invoice, and the application will still generate a professional document for you.
What are Order Details?
The "Order Details" section lists the specific items, products, or services that the client has purchased from you. It includes a description of each item, the quantity, the unit price, and the total cost for each item.
What are Payment Details?
The "Payment Details" section provides all the information your client needs to pay you. This typically includes your bank account number, the bank's name, the IFSC code, and the due date for the payment.
What is "Bill To"?
The "Bill To" section refers to the details of the person or company that is responsible for paying the invoice. This includes their name, address, and contact information.
What is "Shipping Address"?
The "Shipping Address" is the address where the goods or products were physically delivered. This section is important for businesses that sell physical products and helps to differentiate the billing location from the delivery location.
Why are "General Notes" required in an invoice?
The "General Notes" section is a space for any additional information or messages you want to convey. This is a great place to include:
A personal thank you message to your client.
Your payment terms and conditions.
Instructions for returns or refunds.
Any other important information related to the transaction.
Is Your Online Invoice Application Not Working?
If you're experiencing issues with your online invoice application, the problem may be as simple as your browser's cached data and cookies. Your web browser stores temporary files to help our website load faster, but sometimes these files can become outdated or corrupted, causing the application to malfunction. Other factors could include a browser extension that's interfering with the application's scripts or an outdated browser version. To resolve most common issues and get back to invoicing smoothly, we recommend you start by clearing your browser's cache and cookies. This simple step often fixes many of the most common glitches and allows the application to run as intended.
Printing Issues & Solutions
This FAQ section is designed to help you with common printing and layout questions.
Q: My printed invoice has extra space at the top, bottom, and sides. How do I fix this?
A: This is usually due to your web browser's default print settings. To fix it, you need to manually turn off the "Headers and footers" option and set the margins to "None" in the print preview dialog box before printing.
Q: Why don't the margins and extra headers go away automatically?
A: Web browsers are designed to give users full control over how documents are printed. The "Headers and footers" and default margins are features that the browser adds to all printouts to ensure legibility and a consistent user experience. These are system-level settings and cannot be overridden by the website's code (CSS or JavaScript).
Q: Will changing these settings affect the PDF invoice I generate?
A: No, these print settings only apply to the printed copy. The PDF generation process uses a different set of styles in the code, which ensures your PDF layout will not be affected and will continue to be perfect.
Q: Do I have to change these settings every time I want to print a perfect invoice?
A: Most modern web browsers will remember your last used print settings. After you turn off "Headers and footers" and set the margins to "None" once, the browser will likely keep these settings for future print jobs from this application.
